Schedule Your First Session With US

Thank you for scheduling an interview with CLIO. To ensure a smooth and enjoyable experience, please review the following guidelines and tips.

Before the Interview

  • Scheduling: Allocate sufficient time for your interview, avoiding any urgent commitments immediately before or after. If unforeseen circumstances arise, please contact us to reschedule.

  • Reflect on Your Story: Review sample questions (Click here to read them) to stimulate memories. Jot down anecdotes or points you'd like to discuss. Identifying five key life milestones can provide structure, though be open to exploring new memories during the conversation.

Technical Requirements

  • To ensure a seamless experience, please prepare your device before the interview.

1. Device & Browser Recommendations

  • Computer: Windows 10 or higher / Mac OS 10.14 or higher

  • Web Browser: Use the latest version of Google Chrome or Microsoft Edge (The interview platform is currently not compatible with Safari, Opera or Firefox).

  • Tablet/iPad Users: If you're using an iPad or tablet, we highly recommend downloading the Riverside.fm app for the best experience:

2. Internet Connection

  • A stable internet connection is crucial for smooth recording.

  • We recommend using an Ethernet cable rather than Wi-Fi if possible.

  • If using Wi-Fi, please ensure a minimum upload speed of 5 Mbps for best results.

3. Audio & Video Setup

  • Use a reliable microphone and webcam (wired headphones are recommended to prevent audio feedback).

  • Make sure your devices are fully charged or plugged in before the session.

  • Allow browser permissions for microphone and camera access.

  • Close unnecessary applications and browser tabs to optimize performance.

During the Interview

  • Find a Quiet, Comfortable Space: Choose a well-lit and quiet environment to minimize distractions. Inform others in your home about the interview.

  • Breaks: If you need a short break, feel free to ask at any time.

  • Recording Consent: At the start of the interview, we will ask for your verbal consent to record. You may withdraw consent at any time.

After the Interview

  • Feedback: We will follow up with you to collect your thoughts and discuss next steps.

  • Memoir Delivery: Within two weeks, you'll receive a draft of your memoir for review. Your feedback is invaluable to us.

If you have any questions or need assistance, please don't hesitate to reach out via email contact@write-clio.com

How to Schedule Your Interview – A Simple Step-by-Step Guide

Scheduling your interview is quick and easy! Follow these simple steps to book a time that works best for you.

Step 1: Click on the Scheduling Link

On this page below, you will see a calendar with available dates and times.
Please note: The earliest available interview slot will always be 7 days from today. If you don't see available times for this week, simply scroll forward to the next, or click on “Jump to next available date” in the middle of the calendar.

Step 2: Choose a Date

Click on any available date at least 7 days from today that works best for you.

Step 3: Pick a Time

Once you select a date, a list of available time slots will appear. Click on the time that suits you.

Step 4: Enter Your Information

A form will appear asking for your name and email address. Please enter them correctly so we can send you the interview details.

Step 5: Confirm Your Booking

Click the “Confirm” or “Schedule” button. You will see a message confirming your interview is booked.

Step 6: Check Your Email

You will receive an email confirmation with the interview date, time, and a link to join the online interview.

Tip: If you don’t see the email in your inbox within a few minutes, check your spam or junk folder.

If you need to reschedule or have any questions, feel free to contact us! We’re happy to help.